Privacy Policy

At [Best Spa Group Centre], we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our services, or make a purchase. By using our website and services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect various types of information to provide a better experience for our users:

  • Personal Information: This includes details such as your name, email address, phone number, shipping and billing addresses, and payment information, which we collect when you place an order or register on our website.
  • Usage Data: We may collect information about your device, IP address, browser type, referring URLs, and pages you visit on our website to analyze site traffic and improve functionality.
  • Cookies: We use cookies to remember user preferences, improve our website’s performance, and track user activity. You can manage cookie settings in your browser, but disabling cookies may limit some features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal and payment information to process orders and deliver products or services.
  • To Improve Our Website: We use usage data to enhance the user experience, including troubleshooting, data analysis, and developing new features.
  • To Communicate with You: We may use your contact information to send order confirmations, shipping updates, customer service messages, or promotional offers (if you opt-in).
  • To Provide Customer Support: We may contact you to respond to inquiries, address issues, or assist with product-related questions.
  • To Ensure Security: We monitor usage to detect and prevent fraud and ensure the safety of our website and users.
  • To Comply with Legal Obligations: We may use or disclose your information to comply with applicable laws and regulations or in response to lawful requests from government authorities.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data. This includes the use of encryption, secure servers, and access controls. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who help us run our business, such as payment processors, shipping companies, and marketing services. These parties are contractually obligated to protect your information and use it only for the services they provide.
  • Legal and Compliance: We may disclose your information if required by law, court order, or to protect our rights, safety, or the rights of others.
  • Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such changes in ownership or use of your personal data.

5. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access and Update: You have the right to access and correct your personal information. If you want to update or modify your information, you can do so by logging into your account or contacting us directly.
  • Opt-out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Delete Your Information: You can request that we delete your personal information. However, we may retain some data as required by law or for legitimate business purposes.
  • Cookie Preferences: You can control cookie settings via your browser. If you disable cookies, certain features of the website may not function as intended.

6. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take steps to delete that information.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

[Spa Group Centre KL]
[Wisma Dato’ James Tan, Jalan Tuanku Abdul Rahman, Chow Kit, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 马来西亚]
Phone: [+6011-3913 9646]

By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.